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Rating Summary

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Service & Sales Review

5
19 March 2020 , Robin M (Acton, )

Everything went very well just waiting n a panel that was damaged.

New doors

5
25 February 2020 , Glenn B (ROYALSTON, )

Old doors broke. Called A1 and they were very responsive to my situation. Chuck was very helpful as to my next options. Everyone at A1 was very helpful and professional

JUST RIGHT

4
19 February 2020 , JOHN N (ATHOL, )

Chuck was a great salesman. Very punctual, and straight forward. The installer came at his scheduled time for the install but had wrong color door. The installer was very apologetic, and Chuck also… Read more Chuck was a great salesman. Very punctual, and straight forward. The installer came at his scheduled time for the install but had wrong color door. The installer was very apologetic, and Chuck also called and apologized. The installer came the week after and did a perfect install and cleaned up after himself. We are very happy we chose A-1 overhead door for our new garage door and opener.

Smooth Door Operation, very Quiet and Sealed Correctly

5
12 February 2020 , Delton F (Townsend, )

I am very satisfied with the straight forward sales discussion and I agreed on the final cost which, included removal of the existing equipment. The overall installation of my garage doors, the… Read more I am very satisfied with the straight forward sales discussion and I agreed on the final cost which, included removal of the existing equipment. The overall installation of my garage doors, the motors/ bell dri, the weather strips to closed up any gaps was well done! The inside of the garage is reporting on the control panels about 25 degrees difference to outside. The garage is not heated. The only disappointment, the control panels wiring to the motors, could of being done more professionally!

Great experience from start to finish!

5
14 January 2020 , Sarah K (Worcester, )

I want to give high praise to the team at A-1 for the whole process of initiating, communicating, choosing, and installing our new garage door. This was a particularly tricky garage - with an uneven… Read more I want to give high praise to the team at A-1 for the whole process of initiating, communicating, choosing, and installing our new garage door. This was a particularly tricky garage - with an uneven frame, an unusual size, and the disposal of an ancient artifact of a previous door. Our new door is even, the gap is gone, we have insulation, and it is really attractive. From the original consult to the scheduling and installation, everything went smoothly and was clear and a good value!

Total Experience

5
10 January 2020 , Rick M (Acton, )

This company is head and shoulders above the competition. I called several other garage door companies and nothing comes close to the sales/installation/service that we received from A-1. We will… Read more This company is head and shoulders above the competition. I called several other garage door companies and nothing comes close to the sales/installation/service that we received from A-1. We will recommend them for any future work to family and friends.

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