Vital Questions You Should Ask a Garage Door Dealer

You’ve done a lot of legwork already – you’ve scoured the Internet for information about garage doors. You’ve asked friends, family and even coworkers. You’ve checked out business listings in your area, and you feel that you’re ready. It’s time to buy a garage door.

While that’s great, your work is just beginning. You need to ask several critical questions of any garage door dealer you’re thinking about contracting.

Business‑related questions

• How many years has the business been in operation?
• Is the business licensed? Do they have all the required permits?
• Does the company have liability insurance coverage?
• Does the company have an actual showroom where you can see products firsthand?

Reference‑related questions

• Can the company give you names and numbers of satisfied customers?
• Has the company completed projects in your local area that can be visited?
• Has the company developed a portfolio with pictures of local projects similar to yours?

Make sure you follow through and actually contact customers used as references to determine if they were really satisfied.

Approach‑related questions

• Did the company ask detailed questions to determine your needs, requirements and goals?
• Did the company determine your budget, and then stick to it?
• Did the company ask about the style and design of your home?
• Did the company present you with brands and products that were of high quality?
• Does the company come recommended by friends, family members or coworkers?
• Did the company strive to help you find the right mix of style and design, functionality and durability, strength and insulation, color and accessories like windows?
• Did the company give you access to a design center to ensure that you knew exactly what your new garage door would look like?
• Were you able to use photos of your own home to see what the garage door would look like after installation?
• Did the company give you at least three options to meet your needs?
• Were the quotes offered by the company detailed?

It’s likely that you have many questions pertinent to doors and electric openers. You can learn more about those topics by reading this article.

Warranty-Related Questions

• What sort of warranty protection is offered on the installation?
• What is the warranty on the garage door itself?
• How much warranty coverage do you have on the garage door opener?
• Is your warranty in writing, or is it verbal?
• Did the company provide you with detailed maintenance information to keep your door in good repair?

Why dig into the situation at all?

Asking the questions above will help ensure that you’re able to find a garage door installer that is on the up and up. It’s about building trust and rapport. If you have any questions for us, you can contact us at any time, just by calling 978-342-3344. We can visit you in your home, or offer a free online quote. Feel free to use our Design Centre to explore your garage door options, and get inspiration from our image gallery, as well.